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Privacy Policy

Privacy Policy for JBR

At JBR, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or engage with us in other ways.

  1. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, and postal address when you register with us, make a purchase, or contact us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services, including your browsing patterns and preferences.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and improve our services.
  • To respond to your customer service requests and support needs.
  • To process transactions and manage your orders.
  • To send you important information about your account or purchases.
  • To send marketing communications, if you have opted to receive them.
  • To analyse website usage and improve our website’s functionality and content.
  • To prevent fraud and ensure the security of our website.
  1. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data with trusted third parties in the following situations:

  • Service Providers: We may share your information with third-party companies that help us operate our business, such as payment processors, website hosts, and email service providers.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.
  1. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Security of Your Information

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

  1. Your Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccuracies in the personal data we hold about you.
  • Erasure: You can request that we delete your personal data, subject to certain legal restrictions.
  • Object to Processing: You can object to the processing of your personal data under certain circumstances.
  • Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

  1. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files that are stored on your device when you visit our site. You can adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain features of our website.

For more information, please refer to our [Cookie Policy].

  1. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

JBR Privacy Team